Diversity

Sears Holdings has taken steps to build awareness of the importance of diversity to a point where diversity is considered “business as usual” –accepted and expected.

Diversity is embedded in our culture and expressed through Our Vision, Our Mission, Our Pace and Our Values. We value diverse people. Our formula for success is sharing ideas, communicating honestly and respecting each other.

Everything that we do starts and ends with the customer. Our customer base is becoming increasingly diverse and we are working to gain allegiance from all segments of the population. As such, we want Sears Holdings to be representative of America’s rich diversity of culture, people and ideas.

At Sears Holdings, we want diverse people who bring ideas, experiences and talent that will help us achieve our vision and mission. We want our Company to reflect the diversity that is uniquely American. Our leaders do and will represent our diverse customer base. We will work to ensure that there are no artificial barriers that limit our associates from attaining their goals and dreams working in our Company.

Our Five Pillars of Diversity include a focus on our customers, our associates, our shareholders, our company and our community.

Diversity Principles

• Diversity is a business imperative
• Everyone is accountable for embracing our culture
• Diversity is demonstrated by:

› Our senior leaders’ attitudes and actions
› Our message to and interactions with our customers
› The vendors with whom we conduct business
› Attracting, hiring and retaining the best talent
› Recognizing, promoting and rewarding associates who deliver superior results
› Embracing diverse people, ideas and experience