Who We Are
Service –it’s one way that we distinguish ourselves from other retailers. With over 10,000 service technicians making more than 14 million service calls annually, this business delivers a broad range of retail-related residential and commercial services in all 50 states and Puerto Rico under the Sears Parts & Repair Services and A&E Factory Service brand names. Commercial and residential customers can obtain parts and repair services for all major brands of products such as home appliances, lawn and garden equipment, home electronics, floor-care products, and heating and cooling systems. Smaller items for repair can be brought into Sears Parts & Repair Centers located throughout the United States or to any Sears Full-line Store. Customers can also purchase service contracts, product protection agreements, product installation services and Kenmore residential heating and cooling systems.
Home Services at a Glance
- We are the nation’s largest product repair service provider.
- Home Services is a key element in our active relationship with more than 48 million households.
- This business completes more than 1 million home installations and sells and services residential cooling and heating systems as the exclusive national retailer of Kenmore systems.
- Home Services has pioneered the use of ISO 9000 registration and Sears Sigma principles in a service environment, evidence of the organization’s commitment to quality and professionalism.
- Home Services is a $2.2 billion business for our company.
- Home Repair Services is a designated growth business for our company.
Business Areas
Sears Home Services is comprised of several smaller businesses which work together to deliver a seamless service experience. Click on any of the below links to learn more.
SEARCH HOME SERVICES JOBS: Professional & Salaried
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