The Sears Holdings Culture

Where we've been

The Sears Holdings story has been years in the making. Sears, Roebuck & Co. began as a watch store in 1893. In 1925, Sears opened its first retail store and catalogue center on Chicago's west side The growth of the catalogue, on-the-mall format and quality service is what made Sears a national icon. In 1899, Kmart opened as a nickel-and-dime store. The low price appealed to shoppers and the chain quickly grew into one of the nation's preeminent retailers. Kmart filed for chapter 11 bankruptcy protection in 2002. Investor and financier Eddie Lampert then bought Kmart through his hedge fund, ESL investments. In 2005, Kmart bought Sears and as a part of the merger, formed Sears Holdings Corporation. Today SHC owns over 3,900 retail locations, employs nearly 300,000 associates. The company's legendary brands include Kenmore, Craftsman, DieHard, and Lands' End.

Where we're going

Customer service, innovation and solid strategies have been the cornerstones for these great American brands. Our culture is one of constant innovation and change. We consistently seek out new ideas and process improvements. The pace is fast, effective and focused. Our aim is to be more profitable while building lasting relationships with our customers. We have been at the forefront of retail over the last century, but there is still much more to accomplish. With your help, we can continue to form the future of the retailing industry. Sears Holdings is dedicated to new thinking. After all, we're industry leaders in an industry that is dedicated to innovation and talent. As we continue to lead the way in retail, we're developing new ideas and technologies that will enhance our customers' experiences and shape the way we interact and do business with them in the future.