We are a team of driven associates working towards one goal: to become the world's greatest integrated retailer. What does this mean? We need to be a company that can provide products and services to our members when and where they need it. This means being a leader in member service in the store, online, at home (think installation/repair and more), over the phone, and even across channels (think buy online & pickup in store). Our membership platform, ShopYourWay, ties all of our initiatives together allowing us to get to know our customers and build relationships like never before. Visit www.ShopYourWay.com to see how we are breaking into the world of social commerce like no other retailer.
In order to turn our company around, we are focused on achieving the following 4 Key Results: