Investor Information
Chairman's Letter
March 15, 2006
To Our Shareholders:
On March 24, we will celebrate our first anniversary as Sears Holdings. This
milestone provides a fitting occasion to review and comment upon the progress
made and challenges encountered over the past year and to outline what our
shareholders can expect going forward.
2005 and Fourth Quarter Financial Performance
For the 2005 fiscal year, our reported earnings per share (EPS) were $5.59,
as compared to $11.00 last year. For the fourth quarter, our reported EPS was
$4.03, as compared to $3.09 last year. Reported net income was $858 million for
the 2005 fiscal year and $648 million for the fourth quarter.
As you know, our Company has engaged in a variety of transactions in recent
years. It is important to understand the effect of these transactions on our
reported results. For that reason, the impact of those items on EPS for the full
year and fourth quarter are presented in the table below on both a reported and
pro forma basis. Pro forma EPS excluding items, which excludes the effect of
these transactions and assumes Sears and Kmart were already merged at the
beginning of 2004, is the EPS measure we use when comparing this year’s
performance to last year’s. For the full year, 2005 pro forma EPS excluding
items was $5.58, as compared to $4.21 last year. For the fourth quarter of 2005,
pro forma EPS excluding items was $4.00, up from $3.49 last year.
|
|
|
Fourth Quarter |
|
Full Year |
|
|
Reported |
|
Pro Forma |
|
Reported |
|
Pro Forma |
|
|
2005 |
|
2004 |
|
2005 |
|
2004
Pro forma
|
|
2005 |
|
2004 |
|
2005
Pro forma
|
|
2004
Pro forma |
|
Gain on sale of assets |
|
$ 0.05 |
|
$ 0.21 |
|
$ 0.05 |
|
$ 0.13 |
|
$ 0.16 |
|
$ 5.78 |
|
$ 0.15 |
|
$ 1.35 |
|
Accounting change |
|
|
|
|
|
|
|
|
|
(0.58) |
|
|
|
(0.55) |
|
|
|
Restructuring charges |
|
(0.02) |
|
|
|
(0.02) |
|
|
|
(0.35) |
|
|
|
(0.33) |
|
(0.16) |
|
EPS effect of above items |
|
0.03 |
|
0.21 |
|
0.03 |
|
0.13 |
|
(0.77) |
|
5.78 |
|
(0.73) |
|
1.19 |
|
EPS excluding items |
|
4.00 |
|
2.88 |
|
4.00 |
|
3.49 |
|
6.36 |
|
5.22 |
|
5.58 |
|
4.21 |
|
Total EPS |
|
$ 4.03 |
|
$3.09 |
|
$4.03 |
|
$3.62 |
|
$5.59 |
|
$11.00 |
|
$ 4.85 |
|
$ 5.40 |
Because of the significant effect such items have on reported results, the
Board of Directors and the management team use Pro Forma Adjusted Earnings
Before Interest, Taxes, Depreciation, and Amortization (EBITDA) to evaluate our
operating performance. This measure adjusts for the effects of the merger and
excludes gains from asset sales and restructurings. For the full year and fourth
quarter of 2005, we generated $2,969 million and $1,488 million of Pro Forma
Adjusted EBITDA, respectively, as follows:
|
|
|
Fourth Quarter |
|
Full Year |
|
Pro Forma Adjusted EBITDA |
|
% to Revenues |
Pro Forma Adjusted EBITDA |
|
% to Revenues |
|
Millions |
2005 |
|
2004 |
|
2005 |
|
2004
Pro forma
|
2005 |
|
2004 |
|
2005
Pro forma
|
|
2004
Pro forma |
|
Domestic
operations |
$1,303 |
$1,038 |
|
9.0% |
|
6.8% |
$2,622 |
|
$2,134 |
|
5.3% |
|
4.2% |
|
Sears Canada |
185 |
203 |
|
11.4% |
|
12.7% |
347 |
|
390 |
|
6.8% |
|
8.0% |
|
Total Pro Forma Adjusted EBITDA |
$ 1,488 |
$ 1,241 |
|
9.2% |
|
7.4% |
$ 2,969 |
|
$ 2,524 |
|
5.5% |
|
4.5% |
Please see our earnings release issued today for a full reconciliation of Pro
Forma Adjusted EBITDA to GAAP net income.
With respect to the domestic operations of Sears Holdings, Pro Forma Adjusted
EBITDA improved $488 million, from $2,134 million in fiscal 2004 to $2,622
million in 2005. Although this represents a 23% increase in EBITDA, and although
we exceeded our internal synergy targets, we had set even higher internal
standards – and our Chief Executive Officer Aylwin Lewis, his executive team,
and I are disappointed that we did not meet the internal 2005 EBITDA operating
plan that we had set for the combined company at the time of closing of the
merger. As for Sears Canada, although we own approximately 54% of its equity, we
report 100% of its EBITDA and adjust for the minority interest separately.
The Company’s 2005 domestic Pro Forma Adjusted EBITDA of $2,622 million
includes $828 million from Kmart operations. For Kmart, this represents a
decrease of $74 million relative to 2004 Pro Forma Adjusted EBITDA of $902
million. The decline is attributable, in large part, to a reduction in the
number of Kmart stores and the costs incurred in preparation for converting
Kmart stores to Sears formats, including related clearance markdowns. As of
fiscal year-end, we operated 60 fewer Kmart stores than at the beginning of
fiscal 2005, including 48 that were converted to Sears formats. We believe that
we have stabilized Kmart’s EBITDA and are now in position to grow from that
base.
Merger Integration
For the most part, the process of effecting the integration of Sears and
Kmart is behind us. This is significant, because the integration process is a
difficult one in all mergers, and many companies stumble at this threshold
stage. As part of the integration, 520 Kmart associates accepted relocation
offers to move from Troy to Hoffman Estates. We sold the Troy Headquarters
buildings to a developer who plans to create a multi-use facility that will
benefit the city of Troy and the entire state of Michigan for years to come. We
will continue to have a significant employment presence in Troy.
In 2005, we combined the Sears and Kmart Supply Chain, IT, Finance, Legal,
and Human Resources functions. This past fall, we combined our Marketing
functions under Maureen McGuire, and our Merchandising functions under Dan
Laughlin and Peter Whitsett. Last month, we combined the Kmart and Sears store
operations under Bruce Johnson. Karen Austin, EVP and Chief Information Officer,
and her IT team have made better-than-expected progress in moving forward on our
IT roadmap, which is designed to bring the Sears Holdings businesses onto one
platform and to ensure that we invest where necessary to further our goal of
increasing profits. We are working to improve our customer relationships and the
customer experience across Sears Holdings.
In short, the merger process is largely complete. We have faced this
challenge and now are focused on running the business better each and every day.
We will not have to deal with the distractions of moving, resizing the
organization, or setting a new direction. At the same time, we will not have the
same ability to harvest the low-hanging fruit that the merger presented to us.
We are firmly anchored in the tasks of testing, adapting, and executing.
Team
The most important aspect of beginning to create a new and winning culture is
ensuring that we have the right people in place. We have worked hard attempting
to identify the right people, and we now have an executive team that we believe
has the capabilities and commitment to enable Sears Holdings to become a great
company.
We continue to look to attract, develop, and retain high-quality people. I
believe Sears Holdings can offer an unparalleled opportunity for challenge and
advancement for the right people. One of the great pleasures that I have
experienced through my involvement at Sears Holdings has been the opportunity to
work closely with various associates, store managers, district and regional
managers, and executives. While our culture is focused on results, we have a
great deal of patience for individuals who have the ability, talent, and desire
to succeed – that patience is born out of our commitment to long-term value
creation.
We are asking a great deal of our executives, of our associates, and of
ourselves. We believe that we have the opportunity to be part of overcoming an
enormous challenge and creating lasting success. This will not be easy, but
since the merger, we have been contacted by many candidates who want to get in
on the ground floor of a unique opportunity to live our transition from good to
great. We remain interested in hearing from people at all stages of their
careers who have the energy, ability, and dedication to help us succeed in our
goal. We invite the best, brightest, most ethical and commercial people to join
us.
Growth and New Company
I view Sears Holdings as a $55 billion revenue, 350,000 person start-up –
and I continue to believe that we have the challenges, excitement, pace of
change, and opportunity for success that characterize a start-up. We will not be
bound by the dictates of past practices. Instead, we will question, test,
evaluate, and change. We have looked to hire the best talent available from both
inside and outside of retail, and now have a team that combines some very
experienced retail executives with some innovative and creative executives from
outside of retail. We have looked to hire executives who bring to Sears Holdings
an expectation and culture of success. I credit Aylwin with helping to bring
this collection of “great athletes” together into a cohesive team.
Success must include profitable growth. As a team, we are aligned around the
goal of increasing our EBITDA. We are not focused on sales or sales growth as an
end in itself. Nor will we spend capital on stores simply because we have the
capital available to invest or because everyone else does it. Rather, we are
investing in our stores where the investment makes sense – in other words,
where it improves the experience for our customers and associates and leads to
attractive returns. Our culture around capital is intense, and it is not simply
about not spending. It is about investing well. Our philosophy is that we should
not spend $1 too much or $50,000 too little. We are constantly evaluating how
best to use the considerable capital that Sears Holdings has on its balance
sheet and the cash flow we expect to generate every year. We continually work to
use our resources to fuel improved profitability.
As you may have read, we are continuing to experiment with the concept of
transforming Kmart locations into a Sears format, but we have decided to change
the name of those stores from Sears Essentials to Sears Grand in order to
communicate more clearly to our customers the breadth and quality of product
assortment provided in these stores. We are also continuing to look at ways of
bringing Sears merchandise to the Kmart format. One of the great advantages of
having approximately 2,300 large-format stores at Sears Holdings is that we can
test concepts in a few stores before undertaking the risk and capital associated
with rolling out the concept to a larger number of stores or to the entire
chain. I am pleased with the way we have approached the various alternatives for
bringing Sears products to our Kmart locations. We invite our shareholders to
visit the various Sears Grand stores around the country, and for those who plan
on attending the Annual Meeting in April, there are several Sears formats in the
Chicago area that we invite you to visit while you are in town.
My goal is to see Sears Holdings become a great company whose greatness is
sustainable for generations to come. One of the critical elements of that kind
of longevity is having a culture of testing and measuring, and openness to
change. It is very rare for companies to continue to operate for long periods of
time without substantial change and adaptation. A great example is General
Electric, which has been in business for over 100 years. When Jack Welch
took over, he completely reinvented GE, not out of obvious need or crisis, but
to sustain its ability to excel for the long term. It appears that Jeff
Immelt is doing exactly the same thing today. It is not surprising that a
company like GE, which adapts when it wants to instead of waiting until it has
to, is a company that is admired for both its history and its current
performance. As part of Sears Holdings’ efforts to adapt, I am focusing on
providing direction, raising issues, asking questions, and suggesting ideas –
on challenging and collaborating – and I rely on the experience and ability of
our talented management team to make those ideas come alive.
Same-Store Sales
The discussion of profitable growth brings me to the issue of same-store
sales, and why I believe it is not always the best measure of a retailer’s
performance. Many analysts and commentators focus on same-store sales (SSS) as
the most important statistic in retail, almost to the exclusion of any other
statistic (even above profit). I consider SSS to be an important metric for
retail performance, but one that is vastly overrated. Like any single metric,
SSS has significant limitations. Let me offer a framework to help explain my
thinking on SSS and why we do not rely on it to judge our success at Sears
Holdings to the degree others in our industry do.
If we take a simple example of a single store, then a comparison of SSS from
year to year is fairly straightforward. If a store does $1 million in sales at a
10% operating margin this year, generating $100,000 in operating profit, and
does $1.1 million in sales next year at the same operating margin of 10%
generating $110,000 in operating profit, it will report a 10% increase in SSS.
Now, let’s add another dimension. Imagine that this same store spent $500,000
to improve the store experience during that year. The 10% increase in SSS
generated an additional $10,000 in profit. Whether the $500,000 investment makes
sense or not in hindsight will depend on the future performance of the store.
Obviously, if the store only improves by the $10,000 in profit, the $500,000
investment doesn’t make sense. I believe that companies that pursue SSS growth
at any cost often fall victim to these traps.
In reality, the calculation of SSS becomes even more difficult. Individual
retailers are opening, closing, and remodeling stores all the time. In this
context, the simple comparison of a single store breaks down. Let me explain.
Imagine that a new store opens on January 1, 2006. In the first year of
operation, this store would be excluded from a company’s calculation of SSS
because most calculations only include stores that have been open at least a
year. A retail store matures over time and the first year of sales is often at a
level that is a fraction of its potential. If we assume that a store opens at
60% of potential and matures to potential over four years, we know that this
store will grow by 67% over that period of time (from $6 million to $10 million,
let’s say). On that $10 million-in-sales store that opens at $6 million in
year 1, the SSS increase over the next three years will average 18.6% per year,
with the higher growth rates occurring in years 2 and 3 rather than year 4.
At the end of that period of time, the $10 million store may be at a relative
steady-state, and let’s say it is earning at a 10% operating profit, or $1
million per year. The key question is not how well the store did from a SSS
standpoint but rather how much money was invested to generate the $1 million
profit. If the store cost $5 million to build, a $1 million profit represents a
20% pre-tax return on investment, which is attractive. However, if the store
cost $20 million to build, the 5% return on that investment would not be
attractive at all. Nevertheless, regardless of cost, the store would still have
reported 18.6% compounded growth in SSS.
Complicating things further and bringing things even closer to reality, the
more stores that are opened relative to the outstanding base of stores, the
higher the SSS metric a company can produce, regardless of whether the new store
openings make economic sense or not. If the mature stores (i.e., those
that are over four years old) grow at a 1% rate and the new stores grow at the
18.6% per year rate (remember, it is likely that in years 2 and 3 the rates are
materially higher than the 18.6%), then mathematically it is simple to show that
the more new stores that are opened, the higher the SSS calculation. Only after
a period of years will one know whether the new store investments actually made
sense and actually contributed to the creation of value.
With Sears and Kmart, given that we have chosen not to open new stores at the
pace of our competition, one can get a more accurate measurement of SSS
performance. For retailers that aggressively open new stores, the reported SSS
metrics are helpful, but far from complete. Rather, an investor would want to
know how the stores greater than four years old are doing from a sales and
profit perspective and how much money is being invested in those stores. In
addition, an investor would like to know what is being spent on the newer stores
and how they are performing from both a sales and profit standpoint. Without
that information, any interpretation of SSS performance lacks real meaning. But
so often today, SSS figures are cited without providing that critical additional
information – giving investors only part of the picture.
In our case, starting with Kmart three years ago, we had many stores that
were operating with low levels of profit or at a loss. If we had attempted to
sustain our sales levels, it would have been difficult to improve our store and
company profitability. By changing the objective from maintaining sales to
growing profit, we were able to make a substantial improvement in our company’s
profitability. No longer are we carrying excessive inventories, spending
excessive amounts on marketing, and scheduling excessive labor dollars all in
the pursuit of a given level of sales. Instead, our focus is on understanding
our customers and figuring out how to provide them products and services that
they value, so that we can build relationships with them and profitably serve
them over the long term. While reducing sales is not a prescription for success
on a base of healthy, profitable stores, it can be a prescription for success
where profit was not the primary objective and where sales came from “giving
product away” rather than from providing value to the customer. Improving our
stores and our store experience will take time, and I am pleased with the
progress that we have made to date.
Cash Flow and Investment
At the end of the fiscal year, after distributing $5.4 billion in cash as
part of the merger transaction, Sears Holdings had $4.4 billion in cash on hand,
including $664 million in cash held at Sears Canada. Sears Holdings has
generated significantly more cash than we have spent on share repurchases and
capital investment, and has considerable additional debt capacity to support
value-creating investments if available.
Our credit statistics compare favorably with many of our major retail
competitors. We ended the year with $3.7 billion of domestic cash, approximately
$400 million in excess of our domestic debt of $3.3 billion. Excluding capital
leases, our domestic debt is only $2.6 billion. Furthermore, we generated
domestic Pro Forma Adjusted EBITDA of $2.6 billion for 2005. We also have a $4.0
billion credit facility on which we did not draw this year except for letters of
credit. In light of our favorable net debt position, our powerful cash flow
generation, and our credit statistics, we believe Sears Holdings clearly
deserves an investment-grade credit rating. The three rating agencies, however,
have yet to agree with us on that point. Instead, should we decide to access the
credit markets, we would have to borrow at higher rates than many of our
similarly situated competitors. We will continue to work to convince the rating
agencies to better understand our Company, our actions, and the context in which
the agencies have treated and rated other retail companies. In the meantime, on
behalf of Aylwin and each of our roughly 350,000 associates, we welcome the
challenge of being the underdog, and we will let our performance speak for us.
Share Repurchases
During 2005 we announced the intention to repurchase $1 billion of our stock.
To put this in context for retail companies, in the last few years Wal-Mart has
repurchased over $13 billion of stock, Home Depot has repurchased over $7
billion, Target has repurchased over $2 billion, and JC Penney has repurchased
over $4 billion. In addition, each of those companies has paid out significant
dividends over the same period of time. We completed almost $600 million of our
repurchase program as of the end of the fiscal year and expect to continue to
repurchase shares as long as we feel that it is a good use of our capital and
that market conditions make it attractive.
While most observers focus on repurchases as a way to return cash to
shareholders or to offset the dilution from options, it has other consequences
as well. For those shareholders who choose to sell some or all of their shares,
repurchases provide liquidity. For those shareholders who choose to hold their
shares, their ownership percentage in the company increases. Either decision can
be a good or bad one depending on the price paid and the subsequent performance
of the company. For example, a shareholder who owns one percent of a company and
chooses not to sell as that company repurchases shares will see his ownership
percentage increase. Should the price paid for the repurchase be too high or the
performance of the company subsequently decline, that shareholder would have a
greater participation on the downside than he would have had before. Conversely,
if the price paid was reasonable and the company goes on to perform well,
participation in the increase in value would be magnified.
Warren Buffett makes clear that his goal is to increase the per-share value
of Berkshire Hathaway. Similarly, our goal is to increase the per-share value
of Sears Holdings. At the present time, I believe that the most significant
lever for creating per-share value is in improving the operations of our core
business. To the extent that we also have fewer shares outstanding, the returns
to shareholders can be further magnified so long as we pay a reasonable price
for the shares repurchased.
Pension Liability
As an investor, I have always been interested in, and tried to keep abreast
of, the major issues and challenges facing the American economy and American
businesses. Being Chairman of a large company these past few years – first at
Kmart and now at Sears Holdings – has helped me do that by providing me with a
first-hand view of the real-world impact of some of those policy issues. One
such issue, which has been in the news a great deal lately, is that of pension
liability and reform. Given all of the recent attention that pension issues have
generated – in the media, on Wall Street, and in Washington – I thought it
would be useful to share my thoughts on the status of Sears Holdings’ pension
plan funding and more generally on the pension plan issues that the American
economy is now confronting.
Sears Holdings has a very significant pension plan obligation. The Company’s
current estimated U.S. pension liability – which includes both the Kmart
Employee Pension Plan and the Sears Pension Plan – is roughly $6.1 billion
(applying a 5.5% discount rate) and the combined pension assets are about $4.3
billion, which leaves a pre-tax shortfall of about $1.8 billion. While $1.8
billion is certainly a large number, there are three points I want to make about
it:
§ First, the estimated pension liability (of Sears Holdings or of
any company) is very sensitive to interest rates. A pension is a promise to
pay benefits in the future. To estimate (in today’s dollars) what that
promise represents, these projected future benefits are discounted back to
today’s dollars using current interest rates. The lower the interest rate,
the higher the estimated pension liability – and with interest rates
currently near historic lows, the estimated pension liability for all
companies is relatively high. If interest rates rise in the future, however,
estimated pension liabilities will decline: in Sears Holdings’ case, we
expect that a one-percentage-point increase in interest rates would reduce
our plan’s liability and funding shortfall by approximately $750 million.
§ Second, Sears Holdings has the financial capacity to meet this
pension obligation (as one can see based on our current cash position).
Further, we are very focused on appropriately managing this liability to
meet our obligations over time by conservatively managing the asset
portfolio, and not using the portfolio or assumptions related to it to
improve earnings, to chase better investment performance, or to do anything
else that is disconnected from the goal of meeting the pension obligation.
§ Third, and most importantly, Sears Holdings is committed to
honoring this obligation and has demonstrated that commitment. In
bankruptcy, for example, Kmart could have attempted to “walk away” from
its pension obligation like some other companies have. But it did not,
instead opting to honor its obligation to associates and retirees. Over the
past three years, moreover, Sears and Kmart have contributed $1.4 billion to
their pension plans.
Because a pension is by its nature a long-term obligation, Sears Holdings’
intention is to fund our pension obligations in a measured, disciplined manner,
much like the way most people pay for their homes through mortgages. Recent
events, however, have complicated matters. As you know, a number of companies
have defaulted on their pension plan obligations, and this has prompted two
significant legislative changes. First, the premiums assessed by the Pension
Benefit Guaranty Corporation (PBGC), which is in essence a government-mandated
pension plan insurance program, are increasing. Second, pension funding relief
rules, which were enacted because interest rates were at historic lows and would
have threatened the liquidity of many companies, were allowed to expire.
The net result of these changes is a significant increase in pension costs
for those companies – like Sears Holdings – that have pension plans. The
annual PBGC premiums Sears Holdings pays will increase by nearly 60 percent, and
we, like many other companies, will be required to increase our pension
contribution by hundreds of millions of dollars over the next few years. And we
still don’t know where the costs caused by legislative changes will ultimately
end: a number of measures are pending in Congress and each would have onerous
consequences to companies with defined benefit plans.
There are at least three problems with the recent wave of pension reform
efforts. First, while the desire to ensure that retirees are protected if their
former employer defaults on its obligations is an admirable and
characteristically American one, the system for funding that pension insurance
is outdated. Under the current system, the costs of providing that PBGC
insurance are borne only by a subset of American businesses, namely those that
offer (or have in the past offered) defined-benefit plans. This may have seemed
sensible in an era when offering a defined-benefit plan was the norm for
American businesses, but given the tendency in recent decades of employers to
avoid the liabilities and regulations associated with defined-benefit plans,
this system results in the burden of pension insurance being placed entirely on
older companies, like Sears and Kmart, and not on more recently established
companies. We are not against new competition; in fact, we welcome new
competition as a way to force us to be more relevant to our customers. We
believe, however, that if policymakers are going to attempt to redress the
broad, structural problem of pension plan default in a way that burdens older
American businesses and favors newer firms, then that policy decision (and its
consequences to the American business landscape) should be made explicit and
fully debated.
Second, even among companies with pension obligations, the PBGC premium
increases are applied across-the-board, without regard to whether a company’s
pension plan funding is manageable or precarious. Accordingly, a company like
Sears Holdings, with a large market capitalization and significant cash flow
relative to its pension liability, is being forced to “bail out” other
companies that (for whatever combination of reasons) have not been as successful
managing their pension obligations. This is very different from a traditional
insurance program, in which premiums are adjusted for risk and a company is
rewarded for good behavior. (Some have proposed that premiums should relate to a
company’s credit rating, but if that is to be the measure then there also
needs to be a more fair and consistent evaluation by the credit rating agencies
of Sears Holdings’ strong cash flow and credit statistics, as I mentioned
above.)
Third, pension regulations today do not allow companies to recapture assets
from plans that are (or become) overfunded. Under current law, if a company’s
pension plan becomes overfunded, i.e., if the plan’s current assets
exceed the present value of the future obligations, then additional
contributions by an employer are not tax-deductible and are not capable of being
recouped by the company. Instead, those assets become trapped. This creates a
powerful disincentive that discourages employers from fully funding or
over-funding their pension plans. This surely is an unintended result and is
ripe for a legislative solution. Because of this trapped-asset risk, the
sensitivity of the obligation to interest rates, and the long-term nature of the
obligation, we believe that pensions should be funded in a measured, disciplined
manner.
The net result of the current system, with its shortcomings, is that a
company like Sears, which has been a responsible steward of its pension plan, is
being burdened with a 60% increase in PBGC premiums, not in order to address any
risk associated with Sears, but rather to make up for the difficulties of other
companies. Meanwhile, our competitors that do not offer defined-benefit plans do
not share this burden, even though the problem is a broad and structural one.
Pension funding is one of the most important, complex, and vexing issues
facing American workers and businesses today. At Sears Holdings, we understand
and believe that a company should manage its pension plan and fund its pension
obligations in a way that provides a high degree of certainty that the
obligations will be met. We also understand that the pension system in America,
including the funding of the PBGC, needs to be fixed. But imposing additional
costs on long-established firms, like Sears and Kmart – especially on those
that have acted responsibly in managing their pension obligations – while
allowing a competitive advantage to companies that have not been around long
enough to have provided defined benefit plans or that have not managed their
plans well, is a controversial way to address this problem. Before policymakers
decide the best way to address this problem, the issues, the potential
solutions, and the consequences for American business should be debated fully,
frankly, and fairly.
Legacy and Heritage
I mentioned earlier in this letter that, in many ways, Sears Holdings is a
$55 billion start-up. We are trying to build a culture that is appropriate to
the opportunity that Sears Holdings presents. While we are absolutely focused on
profitability, we believe that in order to achieve that objective, we should
strive to return Sears and Kmart to the position of prominence that both brands
and companies held in American retailing. Our long association with the American
consumer is a valuable foundation on which to build; and the reputation for
reliability and trust that Sears has established through its stores and
unparalleled service organization is something we greatly value.
Our strong association with customers, and our reputation for reliability,
are attributable in significant part to our great brands, such as Kenmore,
Craftsman, Lands’ End, and DieHard (as well as the Sears and Kmart brands
themselves). We are proud of these brands, which have justly earned their status
as symbols of excellence and quality.
Ultimately, however, the success of a company is a function of its people. To
be successful, Sears Holdings, like any company, needs to continue attracting
associates and executives who are talented, hardworking, honest, ethical,
commercial, and dedicated. In that vein, I was struck recently by the story of a
man I never had the privilege of meeting – a long-time Sears associate who
helped establish and build the Company’s reputation for excellence. John
Terrell, who passed away earlier this month, was a Sears associate for 28 years,
serving the Company from July 1952 to January 1981. For over a decade, he was
responsible for Sears’ Public Relations function, based in New York City. He
recruited Ted Williams to be the Sears spokesman and brought Winnie the Pooh to
Sears as a brand. He ensured that Sears provided the uniforms for the 1972 U.S.
Olympic Team, and led Sears in its role promoting women in sports through its
support of the LPGA and Title IX. John served in the Navy in World War II and
later served with the President’s Council on Physical Fitness. This brief
description of course cannot capture the fullness of John Terrell’s character,
but it gives a sense of the breadth of his contributions to Sears and of the
values he epitomized. We are fortunate to have John Terrell’s son, Jim, as an
associate. Jim has worked at Sears for 27 years and, like his father, loves the
Company. We extend our condolences to John Terrell’s family on his recent
passing, and we thank John for his lifetime of contributions to what is now
Sears Holdings. We also express our gratitude to the many others like John
Terrell, who have given so much to Sears and Kmart over the years, and who loved
what they did and what they accomplished. We hope that we will continue to
attract and retain future John Terrells, because people like John are the heart
and soul of any great company.
* * * *
In closing, I want to take this opportunity to thank you, the shareholders,
for your continued support and interest in Sears Holdings. Along with my fellow
directors and the management team, I deeply appreciate your decision to invest
in Sears Holdings, and we are committed to working as hard as possible on behalf
of you, the owners of the Company. As Chairman, I enjoy and look forward to the
opportunities that these letters present to share my thoughts and perspective
with you, and I appreciate your indulging my musings. In this, our first year as
a new entity, with the many pro forma adjustments required (in our opinion) to
explain our financials, and the many rapid changes we instituted across the
board at the Company, I felt it was important to communicate with you on a very
frequent basis – hence my quarterly letters. At this point, with the benefit
of a full year behind us since the close of the merger, I expect to write to you
less frequently (probably only on an annual basis); however, those of you who
know me understand that I will consider myself free to pick up the pen and
communicate directly to you more frequently should the need or occasion arise.
Respectfully,
Edward S. Lampert, Chairman
Forward-Looking Statements: Certain statements
contained in this letter contain forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995. Those statements
include, but are not limited to: statements about the Company’s ability to
increase its profits and to invest its capital profitably; the pace of new store
openings; inventory and marketing expenditure levels; the Company’s debt
capacity and future cash flows; future share repurchase activities; the Company’s
pension liability and its ability and plans to fund its pension obligations.
These forward-looking statements are based on assumptions about the future that
are subject to risks and uncertainties, including those referenced in our Annual
Report on Form 10-K filed today with the Securities and Exchange Commission. In
addition, these forward-looking statements are intended to speak only as of the
time of this letter and no undertaking is made to update or revise them as more
information becomes available.
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