Our People
Diversity & Inclusion
At Transformco, diversity and inclusion are woven into our cultural fabric. We represent the rich diversity of culture, people and ideas that are America. We have taken steps to build awareness of the importance of diversity to the point it is considered “business as usual” – accepted and expected. Our formula for success is sharing ideas, communicating honestly and respecting each other. We strive to attract a workforce that reflects the diversity of the communities in which we live and work. We want diverse people who bring ideas, experiences and talent that will help us achieve our business objectives. We want our company to reflect the diversity that is uniquely American. And we work diligently to ensure there are no artificial barriers that limit our associates from attaining their goals and dreams while working at Sears Holdings.
Transformco Associate Resource Groups
Transformco supports associate networks that reinforce the inclusiveness of all associates, members and customers. Transformco Associate Resource Groups provide our associates with opportunities for personal growth, career development and community engagement. ARGs help ensure a workplace committed to respecting and leveraging the unique attributes and perspectives of every associate, to maximize customer and member relationships, and achieve more profitable financial results. The ARGs support our business priorities, and leverage individual and collective strengths to drive sales, meet diverse customer and member needs, and help attract, develop and retain diverse talent. The groups have grown from traditional affinity groups to becoming key partners to our business units. Our 10 ARGs are:
ABLE Network
The mission of the ABLE Network is to promote the benefit of unique abilities and contributions of associates, families, and members impacted by disability through raising awareness, fostering respect and navigating barriers for Transformco.
African American Network
The African American Network is dedicated to building relationships with its members and communities by suggesting relevant products, services and marketing techniques that will enable us to gain the trust needed to develop lifetime relationships with diverse members. It is the African American Network’s mission to enhance member development, growth and involvement in company and community, thus creating value for Transformco.
Asian Network
The Asian Network is committed to developing an effective communication channel for the growing community of Asians at Transformco. The network’s goals are to encourage professional development, recognition, mentoring and hiring of diverse associates; provide resources to company leaders in order to improve every day and achieve Transformco's key business imperatives; and assist associates in resolving any work-related issues or concerns.
Associate Military Support Network
The AMSN is an enterprise-wide network committed to recognizing, valuing and leveraging the strengths and capabilities of associates with military experience in order to enhance the culture, continued growth and success of Transformco.
Emerging Professionals Network
The EP Network provides associate development activities designed to engage and introduce emerging professionals at Transformco for networking, developmental and service opportunities.
Inclusive Now Network
The I.N. Network consists of associates based at our call center locations and strives to create an inclusive, transparent and fair place to work. The group aims to promote equality and diversity for all individuals and encourage associates to be active in their community, celebrate culture in the workplace, and promote Transformco as a diversity leader in the marketplace.
PRIDE
The PRIDE mission works to create an open and inclusive work environment that respects and values gay, lesbian, bisexual or transgender associates, allowing them to contribute fully to the success of Transformco.
Latino Resource Group
LRG's mission is to develop current members into future leaders and build relationships within our communities, all while leveraging our knowledge and experiences to better understand our Hispanic consumers.
Working Parents Network
The WPN supports working parents by establishing a forum for discussion, disseminating information, and offering education regarding the issues associates face in caring for their children and/or elderly parents. It provides opportunities to partner with Transformco to drive family-oriented solutions to better serve our associates and our customers.
Women in Leadership Development
WiLD provides meaningful input to Transformco by channeling the unique attributes and perspectives of women. As target customers, women's voices and insights have the ability to add commercial value to selecting and marketing our products. WiLD is a resource for recruiting, retaining, mentoring and developing associates through network leadership opportunities.
Transformco Diversity Principles
Diversity is a business imperative.
Everyone is accountable for embracing our culture.
Diversity at Transformco is demonstrated by:
- Our Senior Leaders’ attitudes and actions
- Our message to and interactions with our members and customers
- The vendors with whom we conduct business
- Attracting, hiring and retaining the best talent
- Recognizing, promoting and rewarding associates who deliver superior results
- Embracing diverse people, ideas and experiences